Include appropriate information from the interview in support of your answer.
Part III: Matrix
In comparing your product/service to that of the competition, construct a simple matrix in the following way:
List the key customer wants or needs on the left-hand vertical axis.
List the competing products on the top horizontal axis, starting with your product/service on the left.
For each customer want or need, indicate how well each competing product satisfies the need using a scale of 0–2.
0 = need not met
1 = need partially met
2 = need fully met
This is a simple but effective visual mechanism for comparing the relative position of multiple offerings from competing sources.
Write a 3-page paper in Word format and attach the matrix as an appendix. Apply APA standards to citation of sources. Use the following file naming convention: LastnameFirstInitial_M1_A3.doc. For example, if your name is John Smith, your document will be named SmithJ_M1_A3.doc.
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