Author: Custom Essay

Examine the opportunities in your response to (d) above specific to this case study of transformation.

You are probably use to seeing starbucks coffee shops everywhere that you might not realize that the

company went from 11 stores in 1987 to 2,600 in the year of 2000. This incredibly rapid growth sprang form the company’s ability to create a unique experience for customers who wanted to buy this dietint brand of lattes and mochas where ever they found themselves. At Starbucks’ core, there was a culture of treating each customer as a valued guest who should feel comfortable relaxing and taking in the ambience . Whether you were in the company’s founding location in Seattle, Washington, or at the other end of the country in Miami, Flordia, you knew what to espect when you went to a Starbucks. This uniform culture was truly put to the test in the face of massive expansion, however, and by 2006 Starbucks chairman and former CEO Howard Schultz knew something had gone wrong. He noted that “As I visit hundreds of Starbucks store in the cities around the world, the enterpreneurial merchant in me sensed that something intrinsic to Starbucks’ brand was missing. An aura. A sprit. The stores were lacking a certain soul.” Starbucks’ performance has become lackluster, with hundreds of planned store opening being cnacled and hundreds more store being closed.

So, Schultz too the dramatic step of coming back as CEO and engaging ina companywide effort to change the corporate culture back to what it had been before its expansion. All 7,000 Starbucks store were closed for a single afternoon as part of training effort of 135,000 baristas. Quality control was a primany mission; baristas were instructed to pour every glass of espresso like honey from a spoon, to preserve the flavor. This emphasis on quality over speed ran counter to the principles of mass production, but it was just what the company needed to ensure ot could retain its culture. Espresso machines that obscured the customers’ view were replaced with lower profile machines that allowed baristas to look directly at the guest while making beverages. And ” assembly-line production,” like making several drinks at once, was discouraged in favor of slowly making each drink for each customer.

Schultz is convinced his efforts to take culture back to its roots as a neighborhood coffee shop-one embraced with the :romabce of coffee” and treating every customer as an old friend- has saved the company. Today, Starbucks earns more than $3.6 billion in quarterly revenue and operates more than 18,000 store in 60 countires around the globe.

Prompt: Respond to the following questions based on the case study “Incident One: Starbucks Returns to Its Roots,” in Chapter 18 of Organizational Behavior.

a. Apply what occurred within Starbucks to identify key items and steps within the process.

b. What role did the leader play in this process?

c. What actions were necessary by the CEO in order to make this a success?

d. What impacts did the organizational structure or design have on the items identified by the CEO? How did the previous task centric, mass production organizational model need to shift to succeed in order to acquire the new people-centric, customer focused organizational model?

e. Evaluate the challenges in your response to (d) above specific to this case study of transformation.

f. Examine the opportunities in your response to (d) above specific to this case study of transformation.

g. How were the culture and performance impacted by the leader’s actions? Be specific in stating the actions.

h. Was the leader negligent in any action you feel would have been beneficial to the process?

Format: This assignment should follow these formatting guidelines: 250 words, double spacing, 12-point Times New Roman font, one-inch margins, and citations in APA format. Refer to this link for viewing and printing Turnitin paper feedback

What corrective actions should be implemented by the refinery to prevent the reoccurrence of this incident?

Read the incident scenario, and write a response that is at least three pages in length. Your response must include answers to the questions being asked. All sources used, including the textbook, must be referenced. Paraphrased and/or quoted materials must have accompanying in-text and reference citations in APA format. Scenario: You are the Refinery Emergency Response Coordinator for an incident at the SJV Refinery which has been in operation since 1966. The refinery processes 120,000 bbls of crude oil per day, which has a sulfur content of 2.5 percent. The refinery converts crude oil to naptha, light oil, and heavy oils using the Atmospheric/Vacuum Distillation Unit with key equipment such as the following:  naptha, kerosene, gasoline, and diesel hydrotreaters;  isomerization unit;  naptha reformer;  fluid catalytic cracker;  coker;  hydrocracker;  polymerization unit (petrochemical section of the refinery polymerizing olefin gases to produce polyethylene);  sulfur recovery Claus plant (catalytic reactors); and  distillate/gasoline blending tanks. The refinery was initiating work on a major plant turnaround at the time of the incident to complete required maintenance repairs, mechanical integrity inspections, and modifications to existing equipment. Twenty contractor companies (approximately 150 employees) have been contracted to perform this work under the direction of refinery staff. All of the contractor workers completed the refinery orientation training. Work for the contractor crews is assigned/scheduled each morning. On the day of the incident, the day-shift (6 am to 6 pm) crew had been tasked with isolating the acid gas feed stream for the Claus unit. Due to other work priorities, the crew did not isolate the line as planned. A shift turnover for the night contractor crew did not happen due to mandatory safety training that delayed their arrival at the worksite. Upon their arrival at the work site, the night crew held a job safety analysis (JSA) review of the scheduled task (line breaking of the acid gas feed line to replace a segment) to be performed and the hazards present. No pressure gauges or monitoring was present to indicate that the acid gas feed line was operational. The crew initiated the line breaking activity (open the line to the atmosphere) at approximately 7:45 pm under self-contained breathing apparatus (SCBA), which almost immediately resulted in the uncontrolled release of acid gas. A nearby ignition source from a welding operation ignited the flammable gas. The following actions were initially taken:  The evacuation alarm was sounded and the refinery emergency response team (ERT) was activated.  The plant manager and the local fire department were notified of the incident.  The incident command was established at the refinery office near the main refinery access gate to the south (this is the furthest distance within the refinery boundary from the incident location).  The refinery ERT incident commander implemented actions required under the approved refinery emergency response plan.  The ERT was not able to immediately isolate the acid gas feed pipeline.  The fire department arrived on location and assumed the incident command of the event. Additional Relevant Information:  The refinery encompasses an area measuring 2000 feet by 1400 feet. The Claus unit is located in the most northern part of the refinery, approximately 1350 feet from the main refinery access gate to the south. The polymerization unit is operating directly adjacent to the Claus unit. BOS 3640, Interactions of Hazardous Materials 4  The nearest residential community is located approximately 1000 feet to the northeast of the refinery.  A plastic recycling plant is located along the south fence boundary of the refinery.  A major interstate highway runs directly parallel to the plant, approximately 1/4 of a mile directly north of the refinery.  The ambient temperature on the day of the incident was 85° F and the wind was blowing at 7 mph from the southwest to the northeast.  Work crews were scheduled to work 12-hour shifts, 24-hours a day, to complete the refinery turnaround.  Due to the age of the refinery, SJV has implemented a robust mechanical integrity program.  The refinery has a trained ERT that can respond to incidents.  Fixed water monitors are present throughout the refinery to extinguish refinery equipment fires. The refinery ERT does not fight fires past the incipient stage.  The refinery has received notices of violation (NOVs) from the local air district in the past several years due to gas and liquid leaks from piping components, such as valves, compressor/pump seals, and for excess sodium dioxide (SO2) emissions related with their sulfur plant.  Due to historical discharges of organic compounds, groundwater monitoring wells are present down gradient of the facility. Groundwater underlying the plant has historically been encountered at 30 feet below ground surface.  Hydrogen sulfide is present in the acid gas feed to the Claus plant. The H2S concentration of the acid gas feed is approximately 70 percent by volume. H2S and sulfur dioxide (SO2) have the following physical properties: Physical Property H2S SO2 Specific Gravity at 68oF (20oC) 1.54 1.4 Vapor Density (Air=1) 1.18 2.22 Flashpoint -116oF (-82.4oC) Not Applicable Autoignition Point 500oF (260oC) Not Applicable Lower Explosive Limit 4.3% Not Applicable Upper Explosive Limit 46% Not Applicable IDLH 100 ppm 100 ppm Questions: 1. Discuss the hazards posed by the interaction of the hazardous materials present at the refinery and adjacent facilities, including the resulting by-products of the incident fire and acid gas release. 2. As the lead refinery representative on the unified incident command (UIC), what actions should be taken by the UIC to respond to this incident (please consider all receptors). 3. If the polymerization unit is engulfed in the fire, how will this affect your response? 4. All emergency responders participated in the post-incident critique. What corrective actions should be implemented by the refinery to prevent the reoccurrence of this incident?

Create a graphic organizer, or complete the table attached, to identify and describe oral, reading, and writing strategies appropriate for each ELL proficiency level.

Create a graphic organizer, or complete the table attached, to identify and describe oral, reading, and writing strategies appropriate for each ELL proficiency level. You may use strategies from your required readings or your research. Include a justification as to why each strategy is applicable to the specific ELL proficiency label, citing references.

While APA format is not required for the body of this assignment, solid academic writing is expected, and in-text citations and references should be presented using APA documentation guidelines, which can be found in the APA Style Guide, located in the Student Success Center

What are the problems & issues they faced and how did they respond?

Briefly describe the MNE?s history, mission, & product portfolio

2. Discus that company?s international involvement

3. Which parts of the world (& countries) are they focused on

4. Discuss its home country CSA?s

5. Discuss the MNE?s FSA?s

6. Briefly analyze the industry the MNE is primarily in

7. Analyze the globalization strategies of the company.

– Historical market/country expansion strategies

– Market entry strategies

– Marketing & production strategies

8. What are the problems & issues they faced and how did they respond

9. What changes did they make in their overall strategies/operation due to

10.globalization

11.What has their financial performance been over time?

Should equal rights be extended to include marriage for lesbian, gay, bisexual, and transgender people?

The purpose of this writing assignment is to explore both sides of a controversial issue by obtaining facts about both. This assignment is meant to be thought provoking and challenging to your existing beliefs. For some students, learning about “the other side” of an issue will only reinforce what they already believe. Other students will change their opinions after exploring another perspective. Most students come into this class with strong opinions and beliefs about different topics of sexuality that have been formed and influenced by messages from family, friends, religion, school, and the media. There is, of course, nothing wrong with being opinionated about a particular topic or issue. However, in having a strong opinion about something, one ought to be able to back up one’s opinion with FACTS, and you need to be knowledgeable about BOTH SIDES of the issue.

Directions

1. CHOOSE one of the several topics listed below. It is suggested that you choose a topic about which you already have a strong opinion so that you get maximum benefit from this assignment.

2. BEFORE researching your topic, briefly discuss your current opinion about the topic. If you do your research before writing this section, it may be difficult to answer the next section in an unbiased way, and your response may be clouded with your newfound information.

Section 1:

a. Your current opinion (complete this section BEFORE you start researching)

a. What is your current opinion on this topic?

b. What are your reasons for your opinion on the topic?

c. Who or what influenced your current opinion and how?

3. RESEARCH! Obtain information from journal articles, books, text, and the Internet regarding FACTS that support and challenge the topic. If you choose to use the Internet, make sure that you are using reliable websites that provide facts on the topic, not websites conveying an individual’s or group’s unsubstantiated opinions. Clearly state 3 pros and 3 cons for the topic you chose. Support each pro and each con with FACTUAL information that you found in your research. Remember, you need to use only facts to support your points. Reasons such as “because it’s against my religion,” “because my political party supports this stance,” or “because it was reported on E! True Hollywood Stories” are not factual reasons and they do not provide any justification. If you feel strongly about using religion or a belief system to explain something, you just need to go a few steps further and state the facts regarding why your religion believes something, why your political party supports a certain view, or what credible sources E! reporters cite for their argument.

Section 2:

The facts supporting the topic.

a. Pro 1

b. Pro 2

c. Pro 3

The facts against the topic.

a. Con 1

b. Con 2

c. Con 3

4. SUMMARY DISCUSSION

Section 3: Summary Discussion

a. Has your opinion of the topic changed or stayed the same? Why?

b. What did you learn that supported your existing opinion that you did not know before your research?

c. What did you learn that supported the other side that you did not know before your research?

5. CITE YOUR REFERENCES (Bibliography)

Make sure at least one of your references is from a scholarly journal. If you are unsure what a scholarly journal is, see explanation below.

Section 4: Cite resources, including at least one scholarly journal article. Your citations must include the following information:

· Author’s last name and first initial

· Year of publication

· Title of publication & volume number if journal

· Page numbers of article or chapter

· If using a website, in addition to the above, also include:

ü Full URL address

ü Date you retrieved the information from the internet

ESSAY TOPICS:

1. Do abstinence-only school sex education programs work?

2. Can sex be addictive?

3. Are sex offender registries an effective protection for child sex abuse?

4. Is abortion moral?

5. Has sex become too casual?

6. Is sexting a form of safer sex?

7. S

The purpose of this writing assignment is to explore both sides of a controversial issue by obtaining facts about both. This assignment is meant to be thought provoking and challenging to your existing beliefs. For some students, learning about “the other side” of an issue will only reinforce what they already believe. Other students will change their opinions after exploring another perspective. Most students come into this class with strong opinions and beliefs about different topics of sexuality that have been formed and influenced by messages from family, friends, religion, school, and the media. There is, of course, nothing wrong with being opinionated about a particular topic or issue. However, in having a strong opinion about something, one ought to be able to back up one’s opinion with FACTS, and you need to be knowledgeable about BOTH SIDES of the issue.

 

Directions

  1. CHOOSE one of the several topics listed below. It is suggested that you choose a topic about which you already have a strong opinion so that you get maximum benefit from this assignment.
  2. BEFORE researching your topic, briefly discuss your current opinion about the topic. If you do your research before writing this section, it may be difficult to answer the next section in an unbiased way, and your response may be clouded with your newfound information.

Section 1:

  1. Your current opinion (complete this section BEFORE you start researching)
  2. What is your current opinion on this topic?
  3. What are your reasons for your opinion on the topic?
  4. Who or what influenced your current opinion and how?
  1. RESEARCH! Obtain information from journal articles, books, text, and the Internet regarding FACTS that support and challenge the topic. If you choose to use the Internet, make sure that you are using reliable websites that provide facts on the topic, not websites conveying an individual’s or group’s unsubstantiated opinions. Clearly state 3 pros and 3 cons for the topic you chose. Support each pro and each con with FACTUAL information that you found in your research. Remember, you need to use only facts to support your points. Reasons such as “because it’s against my religion,” “because my political party supports this stance,” or “because it was reported on E! True Hollywood Stories” are not factual reasons and they do not provide any justification. If you feel strongly about using religion or a belief system to explain something, you just need to go a few steps further and state the facts regarding why your religion believes something, why your political party supports a certain view, or what credible sources E! reporters cite for their argument.

Section 2:

The facts supporting the topic.

  1. Pro 1
  2. Pro 2
  3. Pro 3

The facts against the topic.

  1. Con 1
  2. Con 2
  3. Con 3
  4. SUMMARY DISCUSSION

Section 3: Summary Discussion

  1. Has your opinion of the topic changed or stayed the same? Why?
  2. What did you learn that supported your existing opinion that you did not know before your research?
  3. What did you learn that supported the other side that you did not know before your research?
  1. CITE YOUR REFERENCES (Bibliography)

Make sure at least one of your references is from a scholarly journal. If you are unsure what a scholarly journal is, see explanation below.

Section 4: Cite resources, including at least one scholarly journal article. Your citations must include the following information:

  • Author’s last name and first initial
  • Year of publication
  • Title of publication & volume number if journal
  • Page numbers of article or chapter
  • If using a website, in addition to the above, also include:
  • Full URL address
  • Date you retrieved the information from the internet

 

ESSAY TOPICS:

  1. Do abstinence-only school sex education programs work?
  2. Can sex be addictive?
  3. Are sex offender registries an effective protection for child sex abuse?
  4. Is abortion moral?
  5. Has sex become too casual?
  6. Is sexting a form of safer sex?
  7. Should equal rights be extended to include marriage for lesbian, gay, bisexual, and transgender people?
  8. Is BDSM a healthy form of sexual expression?
  9. Is “Gender Identity Disorder” an appropriate psychiatric diagnosis?
  10. Is pornography harmful?
  11. Should prostitution be legalized?
  12. Do reality TV shows portray responsible messages about teen pregnancy?
  13. Should parents be allowed to select the sex of their baby?

8. Is BDSM a healthy form of sexual expression?

9. Is “Gender Identity Disorder” an appropriate psychiatric diagnosis?

10. Is pornography harmful?

11. Should prostitution be legalized?

12. Do reality TV shows portray responsible messages about teen pregnancy?

13. Should parents be allowed to select the sex of their baby?

How can being aware of your intelligence type and learning style relate the value of continued learning by promoting success here in your educational journey at Ashford and in your personal life?

Prior to completing this journal, please review Gardner’s theory of Multiple Intelligences, watch the Environmental and Genetic Influences on Intelligence and Multiple Intelligence videos, and review any relevant Instructor Guidance.

For this assignment, you will create a 500-1000 word Journal entry. First, you will reflect on what type of intelligence you feel you embody, according to Gardner’s theory, and why. Then, take this learning style quiz and report your results within the journal. How did your perception and the test results differ? How are intelligence and learning style similar, if at all? If they do not seem to be related, explain why you think that is. In what ways has either your intelligence type or your learning style benefited you in your development, and in what ways has it held you back? How can being aware of your intelligence type and learning style relate the value of continued learning by promoting success here in your educational journey at Ashford and in your personal life?

You must cite all of your sources (including the video embedded above) in proper APA style