Author: Custom Essay

Course title: MANAGING ORGANIZATIONAL CHANGE (not Operations Management).

Essay Week 5

Identify and describe the Eight Dimensions of Organizational Capacity for Change (OCC). For each Dimension, discuss its significance to the organization and whether or not you believe it is essential to OCC. Support your positions with examples.

The Eight Dimensions of Organizational Capacity for Change (OCC) are:

1. Trustworthy Leadership

2. Trusting Followers

3. Capable Champions

4. Involved Midmanagement

5. Systems Thinking

6. Communication Systems

7. Accountable Culture

8. Innovative Cultur

It is clear that race, ethnicity and gender are strongly correlated to social class. There are multiple theories in sociology that explain class, ethnicity, and gender.

Directions:

Choose one theory to use as the backbone of your paper and choose two ethnic minorities in the United States to compare and contrast their experiences of social class.
Analyze how gender is treated in these groups. Demonstrate your understanding of the ways in which religious tradition works to construct social reality for these groups.
Evaluate how those in power aid or obstruct the assimilation process.
Inspect the ways in which racism and discrimination affect this minority’s participation in mainstream American life.
If you pick an American Indian group, be sure to identify their tribe and discuss their history.

Provide support for your arguments based on both the required and recommended readings for the course, and incorporate any relevant points culled from the discussion boards.

The portfolio project is an 8- to 10-page research paper (approximately 3,500 words). Follow CSU-Global APA style requirements and follow APA formatting when documenting your sources.

Your final paper will be graded not only on content, but also on the quality of your writing, including syntax and grammar. It is highly recommended that you closely proofread your assignment prior to submission.

ou are a consultant in a hospice facility for adult patients who come from diverse ethnic and cultural backgrounds. The administration has two concerns. First, there have been many patient complaints filed indicating that the staff is abusive, both physically and psychologically.

It is possible that the staff is being abusive (e.g., pulling them out of bed roughly, causing injury), or that the patients are misinterpreting the staff’s behavior (e.g., dementia due to Alzheimer’s disease may lead them to believe they are not being fed). Second, the patients have difficulty complying with their medication regime, with some seeking alternative methods for treating their illnesses and coping with the dying process.

Based on what you learned in this course, what information should be given to the staff to address both issues? Be sure to specify the following:

Ways in which staff can ensure that patient care is applied in a consistent and respectful manner. Physical and cognitive abilities/limitations should be described. For example, a patient may have physical impairments that make it difficult for him/her to move with ease or to see/hear properly. Cognitive impairments (e.g., dementia) may distort patient perceptions.
Ways in which the staff can get compliance from patients to take medications, as well as ways to show understanding for the patients’ varied cultural and ethical beliefs, although implementation of alternative methods can only be allowed if they are not illegal.
Ways in which staff can ease the coping and acceptance process for patients and their families related to dying and death. In particular, patients must be informed of choices available while in the hospital (e.g., DNR) and for their funerals, while the staff helps the families cope with mourning, bereavement, and grief over the loss of kin.

Preliminary Deliverables

Week 4: Submit Project Topic and Preliminary Examination: Explain why this topic is important to you (in one paragraph), and write a brief overview of the types of illnesses/injuries requiring hospice care (in 2-3 paragraphs). Then, describe a few of your selected furniture and interior design options and explain why they would be optimal for adults in hospice care (in two paragraphs).
Week 6: Submit an Annotated Bibliography and Reference List. You are required to glean appropriate sources from the CSU-Global Library (including academic, professional, and peer-reviewed journal articles) and prepare an annotated bibliography using five to seven of these relevant sources. You certainly should also consider using the assigned readings as supplemental citations. This annotated bibliography must be written in APA format, according to the CSU-Global Guide to Writing and APA Requirements.

Final Paper Instructions:

Your double-spaced paper should be 7-9 pages in length (not counting the required title and reference pages).
Include an introduction. It must provide a clear statement of your position on the topic.
Your paper should synthesize current, relevant research on this topic from at least five scholarly sources.
Discuss the implications of possible solutions for the project under consideration.
Finally, offer your conclusions regarding how best to manage the issue (i.e., your informed opinion on the issues raised).

Your paper must demonstrate what you have learned about current issues related to human development. It is expected to have depth and offer a thoughtful analysis on the topic. Your writing should be based on references to scholarly materials (rather than on introductory textbooks, popular website writings, or musings, for example). That is, support your claims with evidence.

The most common mistakes in writing an essay are: (a)

It is clear that race, ethnicity and gender are strongly correlated to social class. There are multiple theories in sociology that explain class, ethnicity, and gender.

Directions:

Choose one theory to use as the backbone of your paper and choose two ethnic minorities in the United States to compare and contrast their experiences of social class.
Analyze how gender is treated in these groups. Demonstrate your understanding of the ways in which religious tradition works to construct social reality for these groups.
Evaluate how those in power aid or obstruct the assimilation process.
Inspect the ways in which racism and discrimination affect this minority’s participation in mainstream American life.
If you pick an American Indian group, be sure to identify their tribe and discuss their history.

Provide support for your arguments based on both the required and recommended readings for the course, and incorporate any relevant points culled from the discussion boards.

The portfolio project is an 8- to 10-page research paper (approximately 3,500 words). Follow CSU-Global APA style requirements and follow APA formatting when documenting your sources.

Your final paper will be graded not only on content, but also on the quality of your writing, including syntax and grammar. It is highly recommended that you closely proofread your assignment prior to submission.

For the Session Long Project for this class, you will be applying the concepts from the background materials to your own experiences in the workplace. More specifically, you will be examining the decisions and decision-making processes of the leadership of the organization you currently work for or one that you have worked for in the past.

For this first SLP assignment, think about some major and minor decisions made by your managers that you were involved with or impacted by. Review the background material concepts, and think carefully about how you have personally observed some of these concepts. Then write a 2- to 3-page paper addressing the following issues:

Give some specific examples of tactical, strategic, and operational decisions that you observed in your workplace. Give at least one example of each type of decision, and explain why you think this decision falls into this category with references to the background materials.
Give some specific examples of both programmed and non-programmed decisions that you have observed. Give at least one example of each type of decision, and explain why you think this decision falls into this category with references to the background materials.
Discuss the specific decision-making style of a supervisor you have worked closely with, and discuss whether this supervisor’s style is rational or intuitive.

Like many airlines around the world, leading Australian airline Qantas is facing very difficult times in spite of having a 65% market share in its home market of Australia. Due to rising fuel costs and a slow world economy, Qantas has recently been losing money and its CEO, Alan Joyce, has some tough choices to make.

One difficult decision for Joyce is whether or not to sell Qantas’s frequent flyer program. It may seem odd for an airline to sell its frequent flyer program, but Qantas’s program is much more than just an airline reward program. Members of this program can gain points not only by flying on Qantas but also through other means such as shopping at one of Qantas’s corporate partners or using one of their credit cards. Points can be redeemed not only for free flights, but also for products from numerous retailers. Over 10 million Australians belong to this rewards program, almost half of the population.

The frequent flyer program is Qantas’s most valuable asset and a sale of this program would help Qantas get out of its current financial troubles. However, selling the program would also mean allowing another company to have access to Qantas’s most loyal customers, including their business-class and first-class customers. In the long run, there is potential the sale could backfire and prove unwise.

Do some research on CEO Joyce’s current choice of whether or not to sell the frequent flyer program, and also thoroughly review the background materials on intuitive vs. rational decision making, including Rao (2010) and Kourdi (2003). Your assignment will be to apply the background material concepts to Joyce’s current big decision.

Some specific articles on Qantas to get you started:

Ross, K. (2014, Aug 27). Qantas CEO faces tough choices. Wall Street Journal [Proquest]

Ironside, R. (2014, Aug 15). Qantas warned to ground plans to sell frequent flyer program. The Gold Coast Bulletin [Proquest]

Gilder, P. (2014, Mar 29). Loyalty future cloudy. The Gold Coast Bulletin [Proquest]

Australia: Qantas frequent flyer hits 10 million member mark. (2014). MENA Report [Proquest]

Once you have finished reading about Qantas and reviewing the background materials including Rao (2010) and Kourdi (2003), write a 4- to 5-page paper addressing the following questions:

Is the decision whether or not to sell Qantas’s frequent flyer program a strategic, tactical, or operational decision? Is it a programmed or non-programmed decision? Explain your answer using references to Rao (2010) or Kourdi (2003).
Suppose Alan Joyce decides to take a rational approach to the decision whether or not to sell the frequent flyer program. List a step-by-step approach you would recommend and include specifics regarding what kind of information or choices should be considered at each step. Do not just list the steps, give detail at each step and use material both from your research on Qantas and from Rao (2010) or Kourdi (2003) to come up with these steps.
Joyce has been the CEO of Qantas for six years and is an experienced airline executive. Given his experience, do you recommend Joyce use a rational or intuitive approach to this decision? If a CEO who comes from another industry and does not have this airline experience were to make the decision, would you recommend a rational or intuitive approach? Explain your reasoning, and make references to Rao (2010) or Kourdi (2003) as appropriate.

Assignment Expectations

Follow the assignment instructions closely and follow all steps listed in the instructions.
Stay focused on the precise assignment questions; don’t go off on tangents or devote a lot of space to summarizing general background materials.
Make sure to cite readings from the background materials page. Rely primarily on the required background readings as your sources of information

One of the most important aspects of this class is to figure out a research question that you are highly interested in that relates to leadership. For example: Is there a connection between playing high school sports and becoming a leader in the workforce?
Case Assignment

For the Case Assignment, you will write a 2- to 4-page paper describing the leadership topic that you will be researching and focusing on for this entire course. Please select a topic that you are highly interested in and that will help you in your current/future organization.

This section contains a fairly detailed description of the research question and problem to be studied. The following should be addressed in this section:

What is the motivation for the study?
Why is the problem important?
What new knowledge will your research bring to the field of leadership

Due Week 3 and worth 120 points

A prestigious university has recently implemented a consolidation strategy that will require it to centralize their student records. In order to move forward, the local university will need to develop a data model that will retain student records and perform various data extract transform and load (ETL) processes. Imagine that you have been hired as a database consultant to assist in the development of a data design strategy for the student records.

You met with various university subject matter experts and have determined the following after performing various business analysis processes:

Faculty groups are divided by core competencies that the university offers. For example, there are groups such as the Art Faculty, Computer Technology Faculty, Language Faculty, and Science Faculty. Each faculty member has an assigned Dean and is designated to teach at one particular campus and school. They are able to teach as many courses as required.
Courses are categorized by course code and title. Certain courses have prerequisites and the university has asked for this to be cataloged as well.
There are various schools within each campus. For example, the Los Angeles campus holds the following schools: School of Science, School of Law, and School of Computer Technology. Additionally, each school offers different professional study programs such as Forensic Computer Science, Marine Biology, Business Management, and Civil Engineering to name a few.
The study path for students requires that they be enrolled in a specific professional study program. The professional study program requires the students to complete a specific set of core courses. The university also requires that an online grade book be available. The online grade book should show grades awarded to students for specific courses and the term they completed the course.
The university identifies each student by his or her name, date of birth, social, and professional study program.

Using these findings, write a three to four (3-4) page paper in which you:

Analyze the university’s requirements and provide a proposal to organize all the required data elements. The proposal should include the following:
Provide an Entity Relationship Model (ERM) that will describe the data structure that will store all data elements. Note: The graphically depicted solution is not included in the required page length.
Describe any assumptions or limitations for each relationship. For example, professors are able to teach more than one course or students can only be enrolled in one program.
Create the primary key and foreign keys using a UML Class diagram for each table.
Suggest at least four (4) types of business intelligence reports that could help the university in course management, student enrollment, or historical tracking. Support your answer by providing specific business functions that these reports could assist executives of the university.
As an alternative for development of the database, you are considering outsourcing the functions above. Research the Internet and other media sources for vendors who develop registrar and school management database systems.
Suggest three (3) vendors that developed and are employing efficient registrar and school management database systems and support your reasons to choose from one (1) of these three (3) vendors.
Compare and contrast the key aspects that each system offers. Examples of system aspects include but not limited to cloud based, pricing model, open source, etc.
Use at least three (3) quality resources in this assignment. Note: Wikipedia and similar Websites do not qualify as quality resources

Instructions for this assignment: Perform all of the elements listed below.

This assignment has you complete two parts of a strategic business plan. To see how those parts fit into a full business plan, click here for a strategic business plan outline.

 

Part I – Analysis of the External Environment

As part of the Strategic Business Plan, you have been asked to:

• Identify and analyze the major driving forces for chang
• Analyze the dynamics of competition using Porter’s Five Forces Model of Competition. Correctly assess the dynamics of competition.
• e in the external environment of the motorcycle industry.
• Provide at least three statistics about the size of the motorcycle industry such as revenue, growth rate, number of units sold by manufacturer/country, etc.
• Summarize the strategic issues firms in this industry face and identify their biggest threats.

This section should be titled “The Analysis of H-D’s External Environment.”

 

Part II – Internal Environment Analysis Financial

Gather the financial information necessary to do a complete ratio analysis and the Balance Score Card (BSC) key metrics information.

If you were going to create a BSC, what would be the key metrics you would measure in each of the four BSC areas:

• Financial
• Customer
• Internal Business Process
• Learning and Growth

Perform a ratio analysis using H-D’s five-year financial performance. Interpret the meaning of the ratios and financial performance.

 

This section should be titled “The Analysis of H-D’s Current Strategy: Two Views.” Be sure to include the ratio analysis. You may also include other graphics to support your narrative.

 

Competitors

Based on your analysis, you must decide which two competitors present the biggest competitive threat to H-D.

Perform a financial ratio analysis for the competitors after looking at trends in financial performance over five years, and compare the trends to industry averages.

Be sure you have a clear ranking of the industries’ competitors.

 

This section should be titled “Competitor Analysis.” Be sure to include the financial ratio analysis. You may also include other graphics to support your narrative

So far throughout this course, you have been looking at different facets of the company from database needs and options to website needs and options. For your Milestone Four assignment, you will be looking at hardware and software needs and hardware and software options. You will be using the Milestone Four section of the template to complete this assignment. Refer to the Sharpe Style scenario for details on the current state of the company and the business owner’s goals. Begin your response by explaining why it is important to consider the current IT infrastructure when integrating new e-commerce features to a website (the specifics of which you looked at in Module Four). Discuss how the business’s current IT affects the costs of data storage and processing. You should also discuss how the current business’s current IT affects customer satisfaction with the purchasing experience. Next, explain the hardware and software infrastructure currently in place at Sharpe Style. Refer to the scenario and the Final Project Template for an IT flowchart depicting the hardware and software in place. Use the flowchart to describe what the company has, and state what it is the company lacks. Draw conclusions for how the current state is negatively impacting business processes. Now that you have systematically gone through and identified needs and options to present to Mary Sharpe to help her migrate into online sales, complete the Matrix of Options in Appendix C of the Final Project Template to help organize the research you have done to persuasively communicate your ideas. See the prompt in the Appendix of your Final Project Template. After completing your matrix of options, you can now address some additional considerations. For example, what compatibility issues exist with the different options? Explain your response in terms of how these issues affect the business process. In proposing solutions to these conclusions, what factors should the business owner consider when deciding whether to use in-house or external IT resources and services such as cloud computing or companies that specialize in hosting online stores? What are the short-term and long-term trade-offs?

ASSIGNMENT

Specifically, the following critical elements must be addressed:

IV. Hardware and Software Needs and Options: Use this section of your report to analyze the business’s hardware and software needs with respect to the proposed expansion into online sales and lay out possible solutions for meeting the needs you identified. Specifically, you should address the following:

A. Analysis of current IT system

1. Explain why it is important to consider the current IT infrastructure of the business when integrating new e-commerce features to a website. In your response, be sure to discuss how the business’s current IT affects the costs of data storage and processing. You should also discuss how the business’s current IT affects customer satisfaction with the purchasing experience (and ultimately sales).

2. What IT infrastructure (hardware and software) is currently in place, and how does that affect business processes? Use the provided IT flowchart in the appendix to help support your discussion.

B. Present the different options you considered in a simple matrix the business owner can use as a quick reference when making decisions or discussing the potential new site with web designers and include it as an appendix. You may use the template provided or create your own. However, the matrix should clearly communicate the options, their key features, and their pros and cons in language the business owner can understand.

V. Additional Considerations: Use this section to explain other factors the business owner should consider when making IT decisions related to the proposed expansion. Your report should cover the following:

A. What compatibility issues exist with the different options? Be sure to explain your response in terms of how these issues affect the business process. For example, how can the current system be used with the new technology, or, if it cannot, what needs to be done to migrate from the current to the new technology? You may want to include real-world examples of what has or has not worked for other companies to illustrate your point(s).

B. What factors should the business owner consider when deciding whether to use in-house or external IT resources and services such as cloud computing or companies that specialize in hosting online stores? Be sure to discuss short-term and long-term trade-offs in your response