Discuss the two primary methods to use conflict to improve decision making and give an example of when you would have used one of these techniques in your own work.

Read Chapter 13 – I have attached to upload files. I have also attached a sample paper.

This week we concentrate on chapter 13 which focuses on case analysis. Please note the difference between actually conducting a case analysis and the different decision making techniques that will enhance the process. Understand the difference between the five steps involved in actually conducting the case analysis and the twelve chapters we covered over the past seven weeks that actually presented information which would be useful in the more effective process of case analysis.

Answer the questions below for this forum:

1 – Discuss the two primary methods to use conflict to improve decision making and give an example of when you would have used one of these techniques in your own work.

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