iors even though they believe they receive low pay. 11. What are the four dimensions of emotional intelligence? Explain how they stand out in a hierarchy? 12. Employees in a retail store warehouse continue to make inventory errors and break items that are to be shipped. An analysis of the situation reveals that individual competencies are poorly matched to the job position/requirements. Provide three different strategies that would potentially improve this kind of person-job matching. 13. Explain why social networks are sometimes considered the “dark side”. 14. What is considered information overload? 15. Explain the four stages of the creative process. The following statements are true or false. Please defend your answer. If you respond that the statement is true, then you need a statement to support it. The same reasoning if you respond false to a statement. For example: Smaller teams have more process. False; Small teams operate effectively because they have less process loss. 16. The Quartz Company has an organizational team with members that are very interdependent but have different goals. The organization should attempt to reduce the level of interdependence. T or F 17. The influence of cognitive reasoning and emotions on attitudes is most apparent when they agree with each other. T or F 18. Jane’s emotions are influenced by her personality, not just from workplace experiences. T or F 19. Executive leadership need to keep in mind that emotions shape employee attitudes and attitudes influence various forms of work-related behavior. T or F 20. According to the open systems perspective, most organizations have one working part rather than many subsystems. T or F 21. Diversity awareness training purpose is to educate employees about systemic discrimination as well as prejudices that occur through stereotyping. T or F 22. Open systems cannot exist without depending on an external environment, whereas closed systems can exist without dependence on an external environment. T or F 23. The three components that compose attitudes: emotions, behaviors, and beliefs. T or F 24. The halo effect indicates that a supervisor’s initial expectations influence your behavior so that you are more likely to act consistently with those expectations in consequent encounters. T or F 25. An example of systematic research investigation is that it does not require the process of data collection
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