Some of the key issues in supply chain management are obstacles to process integration along the supply chain. Using Table 13.2 in Chapter 13, identify one obstacle that you have encountered in your experience, and how that obstacle could have been avoided
2) Using the balanced scorecard approach as detailed in Chapter 14 (Figure 14.1), identify 4 key metrics that you would propose for your organization’s supply management system and how you propose to measure those 4 key metrics in your supply chain
Reference: Wisner, J.D., Keah-Choon, T., & Leong, G. (2012). Principles of Supply Chain Management (3rd ed.). Mason, OH: South-Western Cengage Learning. ISBN: 978053847546
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