Review the Process Design Matrix and complete the assigned readings in the text.
Select a product and a service, each of which you are familiar with. The product(car batteries) and service (Trash service)should be unrelated so that you can analyze the difference between your two selections.
Write an executive summary identifying appropriate process design approaches for the product, and then the service, that you have selected.
• No more than 700 words
• Consistent with APA format
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