Explain the difference between manufacturing and service organizations and their implications for quality.

Explain the difference between manufacturing and service organizations and their implications for quality. Which one is the University of Oklahoma?
What implications might the 14 points have for college education? What specific proposals might you suggest as implementing the 14 points at the University of Oklahoma?
What is mass customization? Provide an example. Why does mass customization present process design challenges?
Explain how a control system works. Provide some examples from your everyday life.

Would it be smarter to pay off debt using the $15 million rather than executing a dividend or payback?

The Mini Project Task

Instructions:

Read the story about Jane Wu, treasurer of Wilson Paper Company, on page 300 of the textbook. Make sure you

understand the context of the story and prepare to address

questions about the story.

Your assignment is to create a 5 – page paper addressing the following questions:

a. Imagine that you are a large stockholder in the company. Would you rather see the $15 million

be used for a special dividend rather than a buyback? Why or why not?

b. Imagine that you are a small stockholder in the company. Would you rather see the $15 million

be used for a special dividend rather than a buyback? Why or why not?

c. Would it be smarter to pay off debt using the $15 million rather than executing a dividend or payback? Why or why not? Who would stand to benefit from the repayment of debt?

d. What is your recommendation as to do with the $15 million? Support your recommendation using what you have learned while in the class. The analysis requires the

additional components:

ÿ

APA formatted paper including:

O Font: Times New Roman, 12 point, and double spaced.

O Margins: One inch margins, all around.

O Indents: One – half inch indent as to begin a paragraph.

O Proper APA citations and references.

O Proper use of Level 1 headings as to label the introduction, main body, and conclusions

Summarize the problems and describe the benefits of your plan for Roanoke branch, their clients, and Phoenix Advertising as a whole.

Final Examination Booklet Business and Technical Writing 1 Business and Technical Writing FINAL EXAM: AN INFORMAL PROPOSAL Purpose Your final project for the Business and Technical Writing course is worth 30% of your course grade and requires you to write an informal proposal in letter form. Your work must be your own. Important: Don’t submit your final draft for this project until you’ve received the evaluations of all your previous written exams, so you can make use of the evaluator’s comments to improve your final project. Preparation Before you begin this project, review pages 8–16 in Proposals and Special Projects, which is related to writing informal, internal proposals. Also study the differences between proposals and reports (like your field investigation report). Figure 3 shows the general style and basic format you’ll use for this final exam. Also review the formatting for a fullblock style business letter, covered in Writing Effective Communications. Review the explanation provided in each study unit related to writing style, tone, audience, word choice, grammar, spelling, and punctuation. Gather the brainstorming, freewriting, and graded exams you’ve already prepared for previous assignments about Phoenix Advertising. You’ll build on some of the details you developed and incorporate suggestions from the instructors evaluating your previous work. You’ll also have to brainstorm further in order to create facts, figures, names, numbers, analysis, and proof to support your plan of action in your proposal. 2 Business and Technical Writing Background Information Here’s a brief review of the scenario; also review the full information provided in the exam section of Organizing, Illustrating, and Researching Your Material. Phoenix Advertising, with its main headquarters in Charlotte, North Carolina, serves clients that include banks, insurance companies, and retail chains. You’re vice president of human resources management at Phoenix. You report directly to Gregory S. Forest, the company president. You’ve already investigated the branch and provided a report on the problems there and your recommendations for managing them (for study units Organizing, Researching, and Illustrating Your Material and Writing the Report). Mr. Forest has reviewed that report and now wants you to present to the executive team a specific proposal developing one of the recommendations you gave. Following are the primary problems covered in the scenario but also carefully review the underlying causes you discovered in your investigation (which you created from your imagination). In the last three months, two of the top management people— an art director and an account executive—have left the branch. Each left for a position with a competing agency. Three of the graphic designers and four of the copywriters are threatening to quit because they feel their creative efforts are being rejected or revised without consultation. They want to be part of a collaborative team, not produce work that the art directors and account executives evaluate arbitrarily. In an attempt to show increased profitability, the branch is accepting all potential clients without evaluating the accounts in terms of current project workload. As a result, without being given any notice and without compensation for the additional hours, all employees are working long hours several days each week. Employee morale and productivity seem to be decreasing with each passing day. Final Examination 3 Process Step 1 Choose one of the problems. Use your brainstorming notes and the investigative report for the recommendations you listed to solve that problem. Brainstorm further about the reasons for and causes of that one problem by delving even further into the “whys” of that problem. As you did previously, list several questions and review the answers you’ve discovered. Explore those answers in greater depth to determine the fundamental causes of the problem. (Think of the problem as a set of symptoms of an illness that you need to treat. What disease is causing the symptoms? What areas of the body are affected by the disease?) Step 2 Freewrite further on each recommendation you made in your investigative report for resolving this problem. Ask yourself questions about what must change, what you must make happen with the employees and departments at Roanoke to solve the problem so it won’t reoccur. Remember that your primary goal for the proposal is to revitalize the employees and departments in order to restore the Roanoke branch to full productivity. Use as a starting point any of the following that apply to the problem you’ve chosen: ■ What can the executive team do to reverse the downward spiral of employee morale and increased workload requiring overtime? ■ How can the executive team help the Roanoke branch retain its current clients and gain new ones? ■ Is training needed for employees and/or managers? If so, what types of training are required? How can the executive team accomplish training over time to minimize impact on business? ■ What can be done to streamline or reorganize the office procedures or to incorporate new technology to improve productivity? What training/support will then be needed to enable the office employees to embrace the changes and succeed? 4 Business and Technical Writing Make sure you’ve done enough exploring in Step 1 to guide your creative efforts toward the changes you’ll make in Step 2. You want to ensure permanent change, so you must understand the exact nature of the causes in order to develop a detailed, logical solution. Step 3 Wait a day or two before you review your prewriting, so you can return with fresh eyes to the project. Mark the information you’ll use in your proposal and freewrite as needed to develop your ideas on resolving the situation and accomplishing your goal. Break the overall plan into individual parts or actions so you can develop each step in the process separately, organizing a logical flow for each phase from beginning to end. ■ How much time is needed to accomplish each component or stage of your plan? ■ Are there steps that must be completed before another phase can begin? ■ How long will it take to complete each step? ■ How will it impact the daily operations of the branch and headquarters? Step 4 Now review the people at Roanoke and across Phoenix Advertising who you’ll need to accomplish each part of your plan. Your proposal must use people from within the company—don’t hire outside personnel. Create names and job titles as well as qualifications to fit your plan. Review your list of steps and for ask yourself: ■ Who at Phoenix Advertising and/or the Roanoke branch has the experience, training, and qualifications to achieve this stage of my plan? What proves he or she is the one for the particular phase? ■ What exactly do I want that person to do to accomplish this step? When? How? ■ Who oversees the implementation of each phase? ■ What progress reports must be provided to the executive team and when? ■ What’s my part in the proposed plan of action? Step 5 Your next step is to itemize the costs involved in accomplishing each component of your plan as you outlined it in Step 3. You may need to research current costs of additional employees, training/motivational programs, or technology. The Internet or even phone calls to representative companies in the Yellow Pages can provide useful information. Your figures should have some realistic basis. Remember to factor in costs such as the following: ■ The number of employees involved in each phase ■ The loss of employee time from completing regular obligations of current job ■ Any travel or materials/workbooks needed for training Create appropriate budgetary categories related to the stages of your plan. Establish an overall cost for each phase and within each phase itemize the different costs involved. Itemizing is important to provide clear support for your numbers and line items the executive team can review if the total cost for the proposal is too much for the company’s budget. Step 6 Organize your prewriting from Steps 1–5 using the following main headings: Introduction Background Proposal Schedule Staffing Budget Request for Authorization Final Examination 5 Business and Technical Writing Step 7 Following the outline in Step 6, write a 2–5 page draft of your proposal in letter format. Use single spacing (unless the format requires more spacing), bold for headings, and italics for subheadings. Introduction. Your Introduction is the only section not labeled with a heading. As your opening paragraph, it must begin with an interesting hook, contain your qualifications to prepare this proposal, and summarize the general problem and the benefits of your plan. Background. The Background section must persuade the executive team that a dire need exists. Summarize the field investigation of your chosen problem and describe the causes of that problem. Include specific numbers and percentages (facts and figures) with explanations to show how you determined each contributed to the problem. Your reasons must be based on the facts you uncovered, not the feelings of employees at the branch. End this section with a bulleted list of the key phases (stages) you’ll develop in the proposal section to solve the causes. Phrase each stage as a key action goal. Proposal. In your Proposal section, develop the steps needed to solve the problem. Use a phrase or word for each goal you listed in the Background section and italicize it. (You’ll use the same phrases or words in the Schedule and Budget sections.) Then write at least one paragraph for each goal, outlining what actions are involved in that phase. Develop detailed, clear-cut solutions to the underlying issues and causes you identified in the Background section. Schedule. Your Schedule section must use the italicized words to outline the phases described in the Background and Proposal. Use column format. Staffing. The Staffing section describes, in paragraph form, the specific people, their qualifications, and their assignments as related to each phase of the proposed solution. Budget. Your budget section must itemize the primary steps of your plan. Use a table format with your own headings for each column. The first column will use the phases from the 6 Final Examination 7 project outlined in the Proposal and Schedule sections. Be sure to show under each major phase the related costs for accomplishing it. Request for Authorization. The Authorization section must suggest a time frame for approval of your plan. Since this section is also the last thing the executive team will read, persuasively provide assurance that your proposal will achieve your goal. Summarize the problems and describe the benefits of your plan for Roanoke branch, their clients, and Phoenix Advertising as a whole. Step 8 As you write, follow the ABC’s for constructing your paragraphs. Allow your first draft to sit for several days before you revise it. During that time, review those sections of the study units discussing various aspects of writing, revising, and editing, such as ■ Correct, varied construction of sentences ■ Coherence ■ Appropriate word choice for purpose and audience ■ Grammar, spelling, and punctuation After revising and editing your first draft as best as you can, ask another person to read your proposal aloud. Listen for awkward phrases, missing words, and unclear sentence flow. Also ask for the reader’s feedback on clarity, logical flow, and so on. Finally, refer to the evaluation criteria and Step 7 as you give your work one final review before you complete your final draft. Evaluation Criteria Your instructor will use the following criteria to evaluate your proposal: Introduction (5 points) The introduction includes a brief statement of purpose for the proposal and an overview of the writer’s qualifications to make the proposal. It also grabs the reader’s attention. Business and Technical Writing Background (15 points) This section details the various causes underlying the chosen problem and convinces the reader that the need for action exists. It ends with a bulleted list of goals showing the main phases of your plan solution. Proposal (15 points) The proposal opens with a clear statement of purpose. Using subheadings related to the Background’s list of goals, it describes in persuasive fashion the detailed actions needed to accomplish each phase. Schedule (5 points) The schedule establishes a realistic time frame for each stage of the plan. Staffing (10 points) A specific in-house employee is assigned to each component of the proposal and the description of that person’s credentials convinces the reader that the employee is the best choice to accomplish that part of the plan. Budget (10 points) In column/table format, the budget itemizes the realistic costs for each phase/related step of the plan. Request for Authorization (5 points) A suggested time for approval is given. The reader is persuaded the problem will be solved by the proposed plan. It closes in a thoughtful, personal way. Style, coherence, and tone (10 points) The proposal reflects proper business tone and style. Through the use of transitions and/or connective explanation, the sections, paragraphs, and sentences flow clearly and logically. Grammar and mechanics (20 points) The proposal uses standard English grammar and word usage appropriate for business context. A variety of sentence types and length are used without any run-ons or fragments. There are no spelling and punctuation errors. 8 Final Examination 9 Format (5 points) The proposal uses the full-block, business letter format, including company address/letterhead, date, return address, salutation, and closing with a simulated signature above the typed name and title. It’s formatted in Times New Roman font, size 12, with correct page numbering and is 2-5 singlespaced pages. All required student information is included. Step 9 Prepare your final draft following the above formatting requirements. If submitting online, save your work as a text document. Include the following information at the top of each page of your proposal. The best way to ensure the information is on each page is to use the Header option (usually located on the View or Insert menu). Name, Student Number Exam number Page X of Y Mailing Address Example: Jane Smith, 12345678 00000000 Page 1 of 4 111 Education Drive Any Town, PA 18515 If you don’t include the above information at the top of each page of your document, your exam may not be processed for grading. Business and Technical Writing Submitting Your Exam You may submit your examination in one of two ways: By mail Use the exam envelope provided. Type and print on 8½ x 11″ white paper. Online: You may submit your exam online.Please save your document in Rich Text Format (.rtf). To submit exams online, use the online “Take an Exam” feature. When you enter the full exam number, an e-mail format will appear and allow you to attach your text document to submit the essay online (both memo and e-mail at the same time in one word document). You’ll receive an autoreply confirmation e-mail within 24 hours that your exam has entered the school system. Be sure to set your e-mail browser to accept auto-replies. 10

What is her recognized gain or loss?

On May 18, 2012, Sara purchased 30 shares of ABC stock for $210, and on October 29, 2012, she purchased 90 additional shares for $900. On November 28, 2012, she sold 48 shares, which could not be specifically identified, for $576, and on December 8, 2012, she sold another 25 shares for $150. What is her recognized gain or loss? (Points : 17)

2- Randolph is a single individual who always claims the standard deduction. Randolph received the following in the current year:

Wages $ 30,000
Unemployment compensation 6,000
Pension distribution (100% taxable) 4,000
A state tax refund from the previous year

650

What is Randolph’s gross income? (Points : 17)

3- For the year ended December 31, Year 6, Taylor Corp. had a net operating loss of $200,000. Taxable income for the earlier years of corporate existence, computed without reference to the net operating loss, was as follows

Which of the following is a primary source of tax authority?

On May 18, 2012, Sara purchased 30 shares of ABC stock for $210, and on October 29, 2012, she purchased 90 additional shares for $900. On November 28, 2012, she sold 48 shares, which could not be specifically identified, for $576, and on December 8, 2012, she sold another 25 shares for $150. What is her recognized gain or loss? (Points : 17)

2- Randolph is a single individual who always claims the standard deduction. Randolph received the following in the current year:

Wages $ 30,000
Unemployment compensation 6,000
Pension distribution (100% taxable) 4,000
A state tax refund from the previous year

650

What is Randolph’s gross income? (Points : 17)

3- For the year ended December 31, Year 6, Taylor Corp. had a net operating loss of $200,000. Taxable income for the earlier years of corporate existence, computed without reference to the net operating loss, was as follows:

Taxable Income:

Year 1 $ 5,000

Year 2 10,000

Year 3 20,000

Year 4 50,000

Year 5 50,000

What amount of net operating loss will be available to Taylor for the year ended December 31, Year 7? (Points : 17)

4-0A review of Bearing’s Year 2 records disclosed the following tax information:

Wages $ 18,000
Taxable interest and qualifying dividends 4,000
Schedule C trucking business net income 32,000
Rental (loss) from residential property

(35,000)
Limited partnership (loss) (5,000)

Bearing actively participated in the rental property and was a limited partner in the partnership. Bearing had sufficient amounts at risk for the rental property and the partnership. What is Bearing’s Year 2 adjusted gross income? (Points : 17)

5-
Josh sold a piece of business property that had an adjusted basis to him of $50,000. In return for the property, Josh received $90,000 cash and a truck with a fair market value of $10,000 from the buyer. The buyer also assumed Josh’s $25,000 loan on the property. Josh paid $5,000 in selling expenses. What is the amount of Josh’s gain on the sale? (Points : 5)
$90,000

$135,000

$70,000

$80,000

6-
Steve, a calendar year taxpayer, purchased stock on November 18, 2011 for $17,000. The stock became worthless on January 4, 2012. What is Steve’s loss in 2012? (Points : 5)

$17,000 short-term capital loss

No loss

$17,000 itemized deduction for investments

$17,000 long-term capital loss

7-
Which of the following is a primary source of tax authority? (Points : 5)
Revenue ruling

Tax Court case

Temporary regulation

All of the above

Question 18 8- (TCO F) A nonbusiness bad debt is deductible for tax purposes as a(n): (Points : 5)
short-term capital loss.

itemized deduction.

long-term capital loss.

ordinary business deduction.9-
Question 15 (TCO G) On February 10, 2012, Rose was in an automobile accident while she was going to work. The doctor advised her to stay home for six months due to her injuries. On February 25, 2012, she filed a lawsuit. On July 20, 2012, Rose returned to work. On December 15, 2012, the lawsuit was settled and she received the following amounts:

Compensation for lost wages: $25,000
Personal injury damages awarded (none of which was for punitive damages): $40,000

How much of the settlement must Rose include in ordinary income on her 2012 tax return? (Points : 5)
$0

$25,000

$40,000

$65,000

Question 16.10. (TCO F) Job-seeking expenses are deductible if incurred by an individual who is presently employed and looking for work in the same trade or business: (Points : 5)
only if the individual actually finds a new job.

regardless of whether or not the individual finds a new job.

if the expenses relate to the individual’s first job

Identify the strengths and weaknesses of the company as you perceive them to be.

Submit your final project of your 6 pages of content report on an overview of a corporate US-based Fortune 500 Company Human Resources Function. Be sure you describe how your company manages their human resources operations through research that you conducted and direct contacts if you were able to make this contact. Organize your report according to the functional areas in human resources for easier presentation. Remember to identify the strengths and weaknesses of the company as you perceive them to be. Conclude with your final thoughts about the quality of their human resources operations and if you would like to work for this company.

Be sure your strong thesis statement is supported by research from at least 5 different appropriate academic sources. Include both in-text citations and a References page in APA format

Child development .

Child Development is a field of study that covers different aspects of biological, mental, cognitive, and physical development of children. Within the field of Child Development, campaigns are often created as an effort to inform audiences about a specific issue, achieve a particular goal, or help support the development of an objective. Funding to support campaigns is generally awarded based on campaign proposals. Therefore, for this final assignment you will create a proposal that addresses a specific topic. This assignment builds on your learning throughout the course and expands your thinking about the course’s enduring understandings and essential questions, which are explored further in the Instructor Guidance for this course in Week Five and prior weeks as well.

Evaluate how individuals can promote health and wellness into late adulthood and mitigate the negative effects of aging.

Prepare a 1,200- to 1,400-word paper in which you analyze late adulthood and the death of an individual as a culmination of the life span developmental process. Be sure to address the following items in your paper.

Examine ageism and stereotypes associated with late adulthood.
Evaluate how individuals can promote health and wellness into late adulthood and mitigate the negative effects of aging.
Analyze the importance of relationships and social interactions as an individual nears end of life.
Identify cultural and personal attitudes about death and dignity in late adulthood

Determine if they appear to pay below market, at market or above market in the function of compensation.

The course project starts with your selection of a company that made the Fortune Magazine 500 list. I have chosen Best Buy. Do initial research about the company overall and then about their human resources philosophy. In a 3 page report, answer the following questions:

Introduce the company and its human resources philosophy
Do you believe that the company values their employees?
What is their staffing process?
Determine if they appear to pay below market, at market or above market in the function of compensation
What areas are you looking forward to learning more about for your final report?

This paper should be 3 pages of complete content (cover page and reference page are separate) and have in-text citations. The paper will be in APA style (both in formatting the paper and reference page). One scholarly article as a minimum should be included in the paper.

Describe ways that management can keep track of job status and location during production.

Read “Space Age Furniture Company” in Chapter 9 of your text. Respond to the following and include any Materials Requirement Planning (MRP) calculations:

Develop an MRP for Space Age Furniture Company using the information in the case including the production of sub-assemblies in lot sizes of 1,000.
The lot size of 1,000 for sub-assemblies has produced a lumpy demand for part 3079. Suggest ways for improvements over sub-assemblies in lot sizes of 1,000.
Analyze the trade-off between overtime costs and inventory costs.
Calculate a new MRP that improves the base MRP.
Compare and contrast the types of production processing—job shop, batch, repetitive, or continuous—and determine which the primary mode of operation is and why.
Describe ways that management can keep track of job status and location during production.
Recommend any changes that might be beneficial to the company and/or add value for the customer.

The final case study should demonstrate your understanding of the reading as well as the implications of new knowledge. The paper should integrate readings, scholarly sources, and class discussions into work and life experiences. It may include explanation and examples from previous events as well as implications for future applications.

The purpose of the final case study is for you to culminate the learning achieved in the course by describing your understanding and application of knowledge in the field of operations management.

Guidelines for Writing the Final Paper

Writing the Final Paper

The Final Paper:

Must be 10 to 12 double-spaced pages in length (not including the title and reference pages) and formatted according to APA style as outlined in the Ashford Writing Center.
Must include a title page with the following:
Title of paper
Student’s name
Course name and number
Instructor’s name
Date submitted
Must begin with an introductory paragraph that has a succinct thesis statement.
Must address the topic of the paper with critical thought.
Must end with a conclusion that reaffirms your thesis.
Must use at least five scholarly sources.
Must document all sources in APA style, as outlined in the Ashford Writing Center.
Must include a separate reference page, formatted according to APA style as outlined in the Ashford